Technology Enthusiast Expert Professional

Profile

As a tech enthusiast, I’ve always been fueled by a deep passion for leveraging technology to help companies achieve their goals. Since the age of 19, I’ve honed my creative problem-solving skills, which have proven to be invaluable throughout my journey in various management roles while remaining actively involved in day-to-day user support.

In my role as an IT Manager at Planned Development Services, I played a pivotal part in the company’s impressive growth from a small team to a thriving organization with multiple locations. I oversaw the technical infrastructure during rapid expansion, implemented cutting-edge solutions such as a fully managed Active Directory environment and a fiber-based WAN, fostering seamless communication across all offices.

My time as the Director of IT at Proctor Gallagher Institute allowed me to work closely with Chairman Bob Proctor, where I managed both virtual and physical networks, and developed interconnected recording/broadcasting studios in Toronto and Washington state. My expertise in building a hybrid virtual/physical network enabled real-time audio/video communication and worldwide broadcasting, facilitating the delivery of high-quality programs globally.

Throughout my journey, I’ve honed an extensive skill set encompassing Network Administration, Windows Server Administration, Cloud Computing, Network Security, Audio-Video Recording, and Broadcasting, among others.

Beyond my technical prowess, my positive attitude and belief that anything is possible have been the driving force behind my success. I am eager to work with a company that values not only my skills but also my commitment to achieving shared success.

Personal and professional development has also been a cornerstone of my growth, having completed courses like PSI Seminars and Rapport Leadership International programs, which have further strengthened my ability to lead and communicate effectively. Join me on this exciting journey of innovation and positive change, where we turn challenges into opportunities and embrace the belief that there are no limits to what we can achieve together. Let’s create a future where technology and optimism combine to make the impossible, possible.

Experience

Proctor Gallagher Institute

Director of Information Technology

Proctor Gallagher Institute is an international personal development company offering online, physical, and in-person programs and seminars. As the right-hand man to Chairman Bob Proctor, I played a pivotal role in overseeing all technology-related matters.

  • Managed virtual and physical networks and systems supporting day-to-day operations.
  • Developed and managed two interconnected recording/broadcasting studios in Toronto, Canada, and Washington state, USA.
  • Created and supported a custom wide area network (WAN) enabling real-time audio/video communication and worldwide broadcasting.
  • Implemented a hybrid virtual/physical network through Microsoft Azure, replacing individually controlled computers and networks.
  • As the Technical Manager for our dynamic in-person live events, I orchestrated seamless audio/visual production and live broadcasting experiences. My expertise in designing and building a cutting-edge, redundant broadcasting and video switching system empowered our team to deliver high-quality programs globally.

Planned Development Services

IT Manager

Planned Development Services is now one of the largest HOA management companies in the Phoenix area, Arizona. I contributed to the company’s growth from 5 office employees and 1 location to over 70 employees and 3 locations.
  • Oversaw the technical infrastructure during rapid company expansion.
  • Migrated to a fully managed Active Directory environment and implemented Microsoft Exchange server.
  • Implemented server-based Microsoft backup technology for comprehensive data protection.
  • Established a fiber-based wide area network (WAN) across all 3 office locations, facilitating seamless communication.
  • Deployed a Shoretel phone system and customized a call center environment for enhanced customer support.

New Life Friends Church – New Life Recovery Services

IT Director

Overseeing the complete IT infrastructure for two mission-driven nonprofit organizations, I’ve led a comprehensive modernization of their technology environments. This includes implementing a centralized identity strategy using Microsoft Active Directory and Entra ID, migrating to secure hybrid cloud systems, and deploying in-house and off-site backup solutions. I designed and implemented a full Unifi surveillance system, a robust door access control system, and advanced broadcast and live-streaming infrastructure for church services. Every system is integrated for security, reliability, and ease of use—empowering the organizations to focus on their mission while leveraging modern technology.

  • Modernized two nonprofit organizations’ entire IT infrastructure from the ground up
  • Migrated all systems from standalone machines to a unified Active Directory domain
  • Integrated local AD with Entra ID for secure, centralized identity management across cloud and on-prem systems
  • Deployed secure, hybrid file storage using in-house servers with encrypted offsite backups via VPN
  • Designed and implemented segmented VLAN architecture for improved security and performance
  • Built and configured a custom Unifi-based surveillance system covering multiple facilities
  • Installed a comprehensive access control system for external and internal doors, fully integrated with Entra ID
  • Replaced legacy Honeywell alarm system with a modern Qolsys security platform tied into lighting and access
  • Set up VPN connectivity for remote staff access with strict security policies
  • Engineered a custom broadcast and live-streaming rig supporting multi-platform simulcasting and ISO recordings
  • Integrated hardwired, networked, wireless, and remote cameras for live production scalability
  • Empowered leadership to focus on mission-driven work while ensuring all systems run securely and reliably

Joshua Carr Consulting

Technical Consultant

With over two decades of hands-on experience in business-focused technical consulting, I’ve delivered expert solutions across a wide range of industries. My background spans enterprise IT infrastructure, cloud migrations, and small business automation. I’ve designed and deployed secure networks using Ubiquiti hardware, implemented comprehensive cloud solutions with Microsoft 365, Azure, and Intune, and rolled out VPN and MDM strategies tailored to remote workforces. From integrating advanced security systems like Qolsys to orchestrating smart automation in homes and offices, I bring a pragmatic, results-driven approach to every project—whether it’s a one-person startup or a growing enterprise.
  • Delivered IT consulting services for a wide variety of personal, business, and nonprofit clients
  • Designed and installed structured cabling systems for network reliability and expansion
  • Performed network upgrades and full equipment replacements, including firewalls, switches, and wireless systems
  • Diagnosed and resolved complex network, server, and PC issues in both reactive and proactive roles
  • Created remote management and monitoring environments for client support and preventative maintenance
  • Built custom solutions tailored to each client’s goals, always prioritizing long-term reliability and security

John Lee Bishop

Technical Consultant

I provide technical and media support for author and speaker John Lee Bishop, managing his digital infrastructure and playing a key role in the development of his upcoming book and film project starring Christian Bale. This includes IT strategy, communications systems, secure remote access, and full broadcast production support. I’ve built out media pipelines and technical workflows that enable seamless collaboration between production teams, publishing partners, and media outlets—ensuring John’s message and brand are supported by a rock-solid technology foundation.

  • Built John’s personal and ministry digital presence from the ground up
  • Set up a fully functional home recording studio to produce video, audio, and social content
  • Directed and engineered audiobook production of The Church of Living Dangerously in collaboration with Harper Collins
  • Established an always-on VPN tunnel between church and home studio for seamless production collaboration
  • Worked with creative teams to design, develop, and launch his public-facing website
  • Recorded, edited, and produced high-quality video content for social media and ministry outreach
  • Acted as tech strategist to support John’s vision to spread the gospel globally through media

Skills

Virtualization & Remote Desktop

Virtual desktop infrastructure (VDI) and centralized computing environments to improve efficiency and access.
  • Microsoft Remote Desktop Services (RDS) setup
  • Session host balancing and licensing
  • Application publishing and redirection
  • Virtual machine provisioning and performance tuning
  • User profile and folder redirection strategies

Network Security & Cybersecurity

Implementing layered defenses to protect systems, users, and data from modern threats.
  • Firewall rule design and segmentation policies
  • SSL/TLS, IPSec, and Zero Trust networking
  • Endpoint protection and email security
  • Security awareness training and policies
  • Incident response and log analysis

Audio-Video Recording & Broadcasting

Managing and producing high-quality broadcast environments for live events and content creation.
  • Custom broadcast studio design
  • Multi-camera switching and routing
  • Live streaming to multiple platforms (simulcast)
  • Audio mixing and monitoring for live events
  • Recording and post-production workflows
  • Broadcast quality control and equipment management

Windows Server Administration

Mastery of Windows Server environments for domain-based security, user management, and automation.
  • Active Directory domain management
  • Group Policy creation and enforcement
  • DHCP and DNS configuration and failover
  • User roles, permissions, and security auditing
  • File and print server configuration

Troubleshooting & Problem Solving

Diagnosing and resolving complex issues with a deep understanding of systems and user behavior.
  • Root cause analysis for recurring issues
  • Vendor escalation and support coordination
  • Remote diagnostics and repair
  • Process automation to reduce repeat problems
  • Documentation for repeatable fixes

Network Technologies

Deep knowledge of networking standards and protocols powering modern business infrastructure.
  • TCP/IP (IPv4 and IPv6) design and routing
  • DNS, DHCP, NAT, and QoS setup
  • Secure VPN (IPSec/OpenVPN/WireGuard) deployment
  • Network protocol optimization (HTTP/S, FTP, etc.)
  • Network segmentation and compliance planning

Automation & Smart Systems Integration

Merging commercial AV, lighting, access, and surveillance into seamless, automated ecosystems.
  • Z-Wave, Zigbee, WiFi, Matter protocol integration
  • Centralized automation using Home Assistant, Hubitat, and SmartThings
  • Unifi Access and Alarm.com access control
  • Scene-based automation for lighting, AV, and HVAC
  • Energy efficiency through presence detection and scheduling
  • Remote management and OTA update pipelines

Backup & Disaster Recovery

Ensuring business continuity through proactive backup and failover systems.
  • Hybrid backup solutions (local + offsite)
  • Secure offsite storage via encrypted VPN
  • Bare-metal recovery testing and scripting
  • Business continuity planning
  • Backup verification and alerting systems

Microsoft Exchange Server

Secure, reliable on-prem and hybrid email systems that scale with your organization.
  • Exchange Server deployment and maintenance
  • Mail flow configuration and spam filtering
  • Database availability groups (DAGs)
  • Backup and recovery strategies
  • Hybrid Exchange + Microsoft 365 integration

Cloud Computing

Leveraging modern cloud platforms to enhance flexibility, reduce costs, and improve resilience.
  • Microsoft Azure virtual networks and VMs
  • Azure AD and hybrid identity integration
  • Cloud-to-ground VPNs and site-to-site tunnels
  • Migration strategies for hybrid cloud environments

Network Administration

Designing and maintaining high-performance networks that deliver speed, security, and stability.
  • Configuration of switches, routers, and firewalls
  • LAN/WAN setup and performance optimization
  • VLAN creation and segmentation
  • Subnetting and IP address planning
  • Remote access configuration and support

Information Technology

Building and managing scalable, secure, and efficient IT environments tailored to business needs.
  • Hardware and software installation and configuration
  • IT project planning and infrastructure design
  • Windows workstation deployment and lifecycle management
  • IT support and help desk operations
  • End-user training and system documentation
  • Asset tracking and licensing management

Mobile Device Management

Deploying and securing mobile devices across platforms for seamless and protected mobility.
  • iOS and Android MDM platforms
  • Remote wipe, lock, and location tracking
  • Email and app configuration via profiles
  • Encryption enforcement and mobile firewall policies
  • Integration with corporate authentication (Azure AD, Entra ID)

Development

Leadership Breakthrough One

Power Communication

Through the transformative Leadership Breakthrough 1 and Power Communication programs, I gained invaluable skills that have significantly enhanced my IT career. These experiences enabled me to break through perceived limitations and become a more distinguished leader in the IT industry. I now have a deeper understanding of the importance of teamwork, allowing me to collaborate effectively with colleagues on complex projects. My improved communication skills have enabled me to relate better to clients and team members, leading to more successful interactions and outcomes. Mastering the art of giving and accepting feedback has been crucial in refining my technical abilities and adapting to new challenges. Moreover, the program’s focus on leading innovation has empowered me to drive technological advancements within my organization. Most importantly, I have harnessed my passion and enthusiasm for IT, fueling my motivation to live my best professional life and reach my leadership potential. Thanks to Rapport Leadership, I have experienced remarkable growth in my career and continue to use these skills to excel in the dynamic and fast-paced world of IT.

PSI Basic

PSI 7 (The Life Success Course)

Men's Leadership

PLD (Pacesetter Leadership Dynamics)

Through experiential learning and inspiring conversations, I made profound discoveries about myself, breaking away from self-limiting beliefs and embracing personal growth. This newfound awareness and empowerment had a profound impact on my professional life in Information Technology. As I challenged myself to expand and grow, I developed a deeper understanding of teamwork and communication skills, enabling me to collaborate effectively with colleagues on complex IT projects. By mastering the art of giving and accepting feedback, I honed my technical abilities and became adept at adapting to new challenges in the fast-paced IT industry. Moreover, PSI 7, The Life Success Course, helped me overcome obstacles that were holding me back, allowing me to pursue my deepest desires and dreams, leading to further growth in my IT career. Lastly, Mens Leadership allowed me to discover my true greatness, commit to my vision, and operate from a place of partnership, fostering balance and success in both my personal and professional life. Embracing my wholeness and authentic self-expression, I inspire and motivate others to action, creating a positive and transformative impact in my personal and professional life. PSI Seminars’ empowering environment of honesty and clarity gave me full ownership of my life and redefined the meaning of support, cooperation, and camaraderie with a community of powerful leaders. These programs have equipped me with the courage, skills, and vision to face any challenge and excel in my IT career, forever altering the trajectory of my life.

People

Meet Becca Hanson, a truly extraordinary woman whose journey of self-discovery and authentic embodiment has led her to become one of the smartest and most driven individuals I’ve ever encountered. As a devoted Mama and a retired people pleaser, Becca’s profound belief in herself as a spiritual being having a physical experience forms the foundation of her extraordinary belief system.

Becca’s teachings challenge beliefs, empowering others to achieve joy and happiness by aligning with their authentic selves. She warmly invites special souls in the Universe to join her on this journey of growth and transformation. As you engage with Becca’s heartfelt messages and self-healing offerings, you’ll discover a profound shift in your own life, supported by her unwavering commitment to help you be, do, and have everything your heart desires.

In 1961, Bob Proctor started studying “Think and Grow Rich” and it transformed his life. Bob listened to Earl Nightingale’s condensed recording of the book thousands of time. Then, Bob worked shoulder-to-shoulder with Earl Nightingale at Nightingale-Conant from 1968 to 1973, before leaving to start his own personal development company. Bob has studied thousands of books, continued to read “Think and Grow Rich” every day, and was considered the world’s foremost expert on the human mind.

Peggy McColl is a world-renowned wealth, business and manifestation expert as well as the New York Times Best Selling Author. Peggy is the author of 21 books; written in both the non-fiction genre and the fiction genre. Her books have been translated into 37 languages and sold in more than 100 countries. For over 28+ years, using her techniques — along with her unique intimate understanding of the Universal Laws – she has been showing people from around the globe how to: Manifest any result they desire in their personal and professional lives, from dream homes and soulmates to perfect health and multi-million-dollar businesses; become International Best-Selling Authors; create wealth and complete freedom; And much more.

A life full of great people and wonderful memories!